Darazbet Privacy Policy — Your Data Is Safe with Us

Darazbet is a trusted online betting and gaming platform for members in Bangladesh. We believe your privacy is a fundamental right. That's why we follow the highest standards when collecting, storing, and using every member's information.

This Privacy Policy has been prepared in accordance with the laws of Bangladesh and international data protection standards. It applies whenever you use the Darazbet website or mobile platform.

What we cover in this policy:

• What information we collect and why.
• Where and how that information is used.
• Rules governing data sharing with third parties.
• Your rights and options for controlling your data.

Darazbet collects different types of information depending on the situation. See the details below:

Darazbet uses your information only for specific, legitimate purposes. Any misuse or irrelevant use is strictly against our policy.

• Account Management: Completing the registration process, verifying login, and ensuring account security.
• Payment Processing: Processing deposits and withdrawals securely and maintaining transaction records.
• Service Improvement: Personalizing your platform experience and showing you content based on your preferences.
• Fraud Prevention: Detecting suspicious activity and ensuring account security.
• Legal Obligations: Complying with applicable laws and regulations, and cooperating with government investigations.
• Customer Support: Resolving support tickets and responding to member inquiries.
• Promotional Communications: Sending offers and updates via email/SMS with your consent.

You can opt out of promotional communications at any time. Simply contact our support team or click the unsubscribe link in any of our emails.

Darazbet never sells your information to third parties. However, limited data may be shared in certain circumstances:

• Payment Processors: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process transactions.
• Identity Verification Services: Documents may be shared with registered verification agencies as part of the KYC process.
• Legal Authorities: We may be required to provide information in response to a valid court order or government directive.
• Security Partners: Limited data may be shared with specialist security firms for fraud detection purposes.

Darazbet uses cookies to keep the website running smoothly and to improve your experience. The types of cookies we use:

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language, preferences, and settings.
• Analytics Cookies: To understand which parts of the platform are used most. No personal information is included.

You can manage cookies through your browser settings. However, disabling certain cookies may limit access to some features on the platform.

Darazbet does not retain your data longer than necessary. As a general rule:

• Active Account: All data is retained for as long as your account remains active.
• Financial Records: A minimum of 5 years is required under Bangladesh's financial regulations.
• Closed Accounts: After account closure, necessary data is generally retained for up to 2 years.
• Support History: Customer service communications are retained for up to 1 year.
• Deletion Request: Data is deleted within 30 days of your request, unless a legal obligation requires us to retain it.

As a darazbet user, you have the following rights regarding your personal data:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of specific data (unless we are required to retain it by law).
• Right to Restrict Processing: You may request that we stop using your data for certain purposes.
• Data Portability: You may request a copy of the data we hold about you.
• Opt-Out: The right to opt out of promotional communications.

To exercise this right support@darazbet.proto send us an email. We will respond within 30 days.

Darazbet strictly does not provide services to anyone under the age of 18. Our platform is not intended for minors under any circumstances.

If we become aware that personal data from anyone under 18 has been collected, we will immediately close that account and delete all associated information.

If parents believe their child is using Darazbet, they should immediately support@darazbet.proto get in touch.

To keep your data secure, darazbet employs a multi-layered security system:

• 256-Bit SSL Encryption: All communications are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Third-party security specialists conduct regular system audits.
• Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
• Staff Training: All darazbet staff are trained in data protection practices.

Keep in mind, though, that no one can guarantee 100% security on the internet. Make sure your password is strong and never share it with anyone.

Darazbet may update this Privacy Policy at any time. When changes are made:

• This page will be updated with the new effective date.
• Members will be notified at their registered email address in the event of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly, especially when major updates are made.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@darazbet.pro
• Live Chat: Live chat is available on the platform 24/7.
• Response Time: Typically within 24–48 hours.